How To Set Up Optus Voicemail

Voicemail set upwards in the past

Call back answering machines? Those bulky gadgets you connected to your phone to record letters on cassette tapes whenever y'all couldn't take a call. It seems like such a long fourth dimension ago – the days of having to physically jot down caller's info and letters simply to keep track of missed calls.

Today, technology has come a long way with digital voicemail, which don't crave any additional hardware. Voicemail systems come with a ton of features today, including caller ID, phone call forwarding, and so on.

And if you're an Optus customer, y'all're not simply going to benefit from cracking coverage that spans across 98.5 percentage of the population. You'll likewise take access to a feature-packed voicemail system that tin can be set up hands on your mobile phone in a matter of minutes.

In this post, we'll walk you through the process of setting up voicemail on the Optus Network, equally well equally changing your voicemail options. Read on to find out.

Setting upwardly voicemail on Optus Network

There are 3 means to set up your Optus voicemail on your mobile phone. You lot tin can actuate your Optus voicemail using your My Optus app, My Account, or over the telephone. We believe the fastest way to get your Optus voicemail set up is by doing it over the phone because you'll have to access your mailbox at that place anyway, but we'll cover all iii options so y'all can determine what works best for yous.

3 ways to set up up your Optus voicemail on your mobile telephone

Before setting upwardly your voicemail, you'll have to actuate information technology. In that location are 3 ways to do and so with Optus:

My Optus app
Open your My Optus app and log in. Tap theServicetab at the bottom of the screen > clickSettings > tapVoicemail and call diversions> select when y'all want calls to be diverted to voicemail (choose betweenAll Calls, Busy, No Answer, Off/No Coverage) > selectVoicemail.
My Account
Log in to your Optus My Business relationship online. Select your service > clickSettings > chooseCall diversions > chooseYour voicemail is on > clickSave.
Telephone call
Dial 1509 and tap send to phone call. When prompted, chooseVoicemail > chooseActivate.

Afterward activating your voicemail, y'all'll receive an SMS with your default Pivot to admission your voicemail. Use that default PIN to set up your voicemail box via phone call – here'southward how:

Punch321 on your mobile and hit ship to identify the telephone call. Record your personalised greeting, which your callers volition hear when they are diverted to voicemail > change your default PIN to one of your own, which tin can be upwards to 9 digits > complete the voicemail tutorial.

At present that your voicemail is set, you can dial321to admission it whenever you need to.

How to change voicemail options on Optus

You tin can make a number of changes to your Optus voicemail settings to accommodate your needs. We'll cover the nearly useful options, merely there volition exist many more which you tin explore after getting the hang of your voicemail organization.

Change user greeting
If y'all'd similar to record a new voicemail greeting, dial321 on your mobile phone and hit send to place the call. When prompted, printing3 to change your voicemail greeting. If you'd like to access and explore the many other options Optus makes available, press8 instead.
Change how you get notified almost new voicemails
The recommended fashion to receive your voicemail notifications is through SMS Me, which notifies you of new voicemails via text messages at no cost. You lot can change this in your voicemail options by pressing8 after calling321.

Notwithstanding, there are other options for receiving notifications:

Missed call service
With this option enabled, yous'll receive an audio recording of the voicemail via MMS and then you can listen to it correct away. Plow it on/off by sending the wordON orOFF via SMS to159. You tin can also do this past calling159 and following the prompts, or going into yourSettingscarte du jour in My Business relationship online. This is also a complimentary service within Australia.
Optus Vocalization to Text
With this pick enabled, your actual voicemail will be converted to a text message and sent to you via SMS. Plow information technology on/off by sending the wordON orOFF via SMS to 7746. You can besides turn it on/off in theSettingsbill of fare in My Account online. This service comes at an boosted monthly charge.
Optus Phonation to MMS
With this option enabled, your vox mail will be sent to you as an sound file via MMS.To turn this choice on/off, log in to My Account online, select the relevant service, and go toSettings >Call Diversions >Voicemail Settings > select Send voicemails as messages > Choose Optus Vocalization to MMS > clickSave. This service comes at an additional monthly charge.

Summing up

Remember when nosotros used to sit downwardly twice a 24-hour interval with a pen and paper and run through the voicemails nosotros had in our inbox? Times accept changed. Voicemail today is really a secondary method of communication for almost, behind the more than convenient, polite and less intrusive text / SMS system.

Favoured by older Australians, voicemail still serves a purpose for the few times you're making a legitimate telephone call (as opposed to the seemingly never ending volume of spam calls which alluvion the mobile networks) and take to run to something else immediately.

When you're changing your Optus voicemail message, call up to include some culling methods of getting hold of y'all and to clearly state your preference. Not everyone volition leave you a voicemail these days – cover your bases.

Having worked in three countries for 4 telcos on both voice and data products, Neil is in a position to give you lot the inside track. Get beyond the marketing messages to the best plan for you.